Integrated Application Suite
Interaction RecorderMultimedia recording, screen recording, scoring, storage and file management in one complete solution. Read more. |
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Interaction DialerSIP-based outbound and blending dialing. Innovation in Outbound Campaign Management. Read more. |
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Interaction EasyScripterEnhanced call scripting. |
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Interaction OptimizerForecasting, scheduling and real-time adherence. A complete workforce management solution. Read more. |
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Interaction FeedbackCustomer feedback management in one intelligent application. Measuring Customer Satisfaction in the Contact Center. Read more. |
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Interaction Process AutomationA completely new way to automate business processes. |
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