Interactive Intelligence
Wren Data are an Elite Interactive Intelligence Partner. Interactive Intelligence Inc. (NASDAQ: ININ) is a global provider of unified business communications solutions for contact center automation, enterprise IP telephony, and business process automation. The company has developed an all-in-one IP communications software suite that’s scalable and standards-based, offering single-platform architecture with inherent multi-channel processing to deliver comprehensive applications minus the cost and complexity introduced by multi-point vendors.
Founded in 1994 and backed by more than 3,500 customers worldwide, Interactive Intelligence is an experienced leader delivering a comprehensive solution-set comprised of premise-based and communications-as-a-service (CaaS) offerings, including software, hardware, consulting, support, education and implementation.
Interactive Intelligence customers represent a wide range of brand-name companies, including Abbott Labs, AIG, Amway, ASPCA, BMW, Bosch Group, Ceridian, Citrix Online Division, Computershare, Eli Lilly and Company, Finish Line, Harrah’s Entertainment, Harvard University, Honda, Hydro-Québec, John Deere, Kohl’s Department Stores, Microsoft, Motorola, Nautilus, Random House Group, Rolex, Sony, US Airways, Volvo, and Walgreens.
The company began licensing its products in 1997 and has grown in total revenues from $1.6 million in 1997 to $121.4 million in 2008. Interactive Intelligence sells its award-winning solutions through a global network of more than 300 VARs, including its Partner in Ireland, Wren Data Limited.
The Interactive Intelligence product line is ideal for mid to large-sized enterprises and contact centers, global 1,000 firms, and distributed organizations, including those with remote and mobile workers. Vertical specialties include financial services (banks and credit unions), outsourced services (teleservices and credit and collections), and higher education institutions.
World Headquarters Contact Information
Interactive Intelligence Inc.
7601 Interactive Way
Indianapolis, IN 46278
Phone & Fax +1 317.872.3000
Toll Free: 800.267.1364
Info@ININ.com
