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Eporta"s 'CALLS MATTER' is a Client/Case call management system specifically designed for the legal sector and built upon Cisco UC500 & CME series unified telephony platforms. It replaces traditional manual and estimated billing methods with indisputable, accurate records for all calls, clients and matters.
Calls Matter partners with Outlook, and is assisted by an efficient administration tool. It also integrates to leading Practice Management Systems.
- Provides display of relevant client information based on CLI (caller ID).
- Maximises efficiency and accuracy of calling with fast directory access.
- Generates and exports accurate call reports for client billing purposes.
- Accurately reports billable hours by recording all time spent on phone calls.
- Makes it easier to place calls.
Now More Affordable!
Cisco’s Finance Option and a potential return on investment of six months (based on Identified average an extra hour & thirty minutes of billable time per Partner/Associate per day)