Vox Pro
Established in 1973, VoxPro is a 100% Irish owned company based in Blackrock, Cork and operates a 24 x 7 x 365 Call Centre running Customer Interaction Centre (CIC) from Interactive Intelligence. Wren Data designed and commissioned the solution in 2004 and have since expanded on the original deployment with the addtiion of Automatic Switchover capability, multi media recording and increased agent and line capacity.
VoxPro offer the following inbound and outbound services to its clients:
Business Process Outsourcing - Vox Pro manage offer outsourced communication processes from customer service to appointment scheduling to payment processing and back office administration.
Campaign Management - VoxPro offer services to companies engaged in Marketing or Sales activitie. Their range of services include database management, advertising response lines, order processing and fulfilment.
Risk Management & Lone Worker Services - With decades of experience in managing critical communications for their clients, VoxPro can help their client's businesses with an incident management process, critical messaging or lone worker coordination.
Virtual Receptionist - Offering savings of up to 70%, Voxpro outsource companies main switchboard activities with answerng services that ensure the perfect response to their customers 24 x 7 x 365.
VoxPro House
Riverview Business Park
Bessboro Road
Blackrock
Cork
Ireland
T: 1850 71 72 73
F: 021 427 7180
