What is the difference between Speech Recognition and Voice Biometrics?

Speech recognition analyses a voice sample to determine what was said, while voice biometrics analyses a voice sample to determine who said it.  In essence, speech recognition recognises words, while voice biometrics recognises identities. We have developed a powerful yet very intuitive to use browser based interface ‘Speech Application Generator’ for the creation and maintenance of Voice XML applications. In combination with this application we are offering bundled and customisable starter application template suites we have designed, packaged and made ready for deployment. These packaged offerings include both the VXML and basic grammar set required to handle the majority of business processes encountered in the communications marketplace today.

Our applications adhere strictly to the latest standards in Voice XML development, supporting the latest leading Speech Engines from Nuance and Loquendo and TTS Engines from all leading providers. In addition and more importantly these application templates can be tailored and refined to suite particular customer and deployment requirements by simply loading the templates into our ‘Speech Application Generator’ for redesign/refinement. Indeed Wren Data have used this technology recently to increase the turnaround time on some Speech Applications we developed for some of our Contact Centre customers.