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Analytics & Dashboard Technology

Real-time Contact Center Dashboard Reporting and Analytics

RUN EMITE ON-PREMISE OR CLOUD. INTEGRATE EMITE WITH YOUR CLOUD OR ON-PREMISE CONTACT CENTER SOLUTION TODAY.
When critical Contact Center metrics are made available in real-time it significantly improves an organisations ability to respond immediately avoiding the next day/end of month post mortem. eMite provides your contact centre a market leading business intelligence, analytics and full reporting solution. Our solution empowers all levels of your organisation, including agents, managers and executives. Our product is powerful enough for business analysts and yet simple enough for front-line users.

Correlate Multiple Data Sources in a Single Dashboard